Complaints and Allmänna Reklamationsnämnden (ARN)

Complaints regarding the BANQ's products and services should be notified immediately to BANQ´s Complaints officer via e-mail: hello@pjum.com with subject 'Complaint'. In case of dispute with BANQ, the borrower has the opportunity to turn to the Allmänna Reklamationsnämnden (ARN), Box 174, 101 23 Stockholm. For that ARN must try the case, there are, among other things, certain value and time limits. A report to the complaints officer must be in writing.

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